FAQs

Ordering

How do I place an order?

Browse our shop, add items to your cart, and check out securely online. You'll receive an order confirmation by email.

Can I change or cancel my order after placing it?

Contact us at studiolibro@outlook.com as soon as possible. We can usually make changes if the order hasn't shipped yet.

Do you offer gift wrapping or notes? No

Shipping

How long does shipping take? Delivery generally takes 4–12 business days depending on destination — see our Shipping Info page for exact estimates by country.

Do you ship internationally? Yes — we currently ship to the United States, Australia, New Zealand, Canada, and the United Kingdom. See our Shipping Info page for rates and delivery times.

How can I track my order? You'll receive a tracking link by email once your order ships.

Returns & Refunds

What's your return policy? We accept returns within 30 days of delivery. Full details are on our Return Policy page.

How long do refunds take? Once approved, refunds are processed within 10 business days.

Payments

What payment methods do you accept?

We accept all major credit and debit cards, along with other checkout options available at checkout.

Is my payment information secure?

Yes — all payments are processed securely and we never store your full card details.

Contact

How do I get in touch?

Email us at studiolibro@outlook.com and we'll get back to you within 1–2 business days.

Last updated: August 2026